The effectiveness and efficiency of internal and external business processes are the key to sustainable business success.
The Institute for Business Process Management BBS develops concepts together with its clients in order to sustainably establish business process and performance management throughout their organizations. To that end, the latest discoveries in research, teaching, and practice are integrated into the concept design and implementation.
The Institute accompanies its clients through the transformation from a functional organization to a process-oriented organization; processes will be clearly aligned with the value chain, and non-value-adding activities will be eliminated.
The Institute for Business Process Management BBS offers businesses a theoretically sound and empirically verified approach to establish business process management in their organizations. In doing so, the different levels of management learn how to leverage process management in order to attain strategic and operational goals.
Wolfgang Bierer is director of the Institute for Business Process Management of the Boston Business School. As instructor and consultant, his specialties are in business process optimization and strategic business process management. For a large German consulting firm, he was responsible for the methodological development of business process strategy. Wolfgang Bierer possesses broad international project experience. Among his countries of expertise are Japan, Korea, and China.
For additional questions concerning the Institute’s activities please contact the Institute director by telephone +41 (0)43 499 40 20 or by email: firstname.lastname@example.org